Optiva Virtual Attendant

Introducing the latest innovation in entry systems: the OptiVA Virtual Attendant. The OptiVA Virtual Attendant offers your customers More Ways to Pay, 7x24 Hosting & Support and WashMAX remote management and marketing tools to maximize your profits. The OptiVa Virtual Attendant greets your customer, educates them on key wash benefits and upsells them to a higher ticket price – almost better than if you were doing it yourself!

The Virtual Attendant offers a warm and friendly greeting that provides excellent customer experience. Studies show that if a customer is offered a compelling proposition, half of them will upgrade to a higher wash package and an additional service! The Virtual Attendant offers your customers More Ways to Pay including the new NFC-based contactless credit cards and smart phone based mobile payments including Apple Pay, Google Wallet, and PayPal Here with the added security of an EMV Level 2 certified reader! This system offers c-store locations the ability to purchase washes at the cashier or at the fuel dispenser. The OptiVA Virtual Attendant includes a one year subscription to WashMAX, the leading remote management and multi-site marketing tool kit so you can implement fleet programs, loyalty clubs, social media campaigns and other programs to optimize customer retention and increase average ticket price.