Introducing the latest innovation in entry systems: the OptiVA Virtual Attendant.
The OptiVA Virtual Attendant offers your customers More Ways to Pay, 7x24 Hosting & Support and WashMAX remote management and marketing tools to maximize your profits. The OptiVa Virtual Attendantgreets your customer, educates them on key wash benefits and upsells them to a higher ticket price – almost better than if you were doing it yourself!
The Virtual Attendant offers a warm and friendly greeting that provides excellent customer experience. Studies show that if a customer is offered a compelling proposition, half of them will upgrade to a higher wash package and an additional service!
The Virtual Attendant offers your customers More Ways to Pay including the new NFC-based contactless credit cards and smart phone based mobile payments including Apple Pay, Google Wallet, and PayPal Here with the added security of an EMV Level 2 certified reader! This system offers c-store locations the ability to purchase washes at the cashier or at the fuel dispenser.
The OptiVA Virtual Attendant includes a one year subscription to WashMAX, the leading remote management and multi-site marketing tool kit so you can implement fleet programs, loyalty clubs, social media campaigns and other programs to optimize customer retention and increase average ticket price.
Model 0 - Cashless
Model 1 - Accepts Bills & Coins, Dispenses Coins
Optiva Model 2 - Accepts Bills & Dispenses 2 Types of Bills
More Ways To Pay
- Traditional Credit/Debit (PCI Compliant)
- Contactless Payments (NFC Reader)
- Smartphone Payments (Mobile Payment Apps: Apple Pay, Google Wallet, and PayPal Here)
- EMV-Ready Level 2 Certified Security
24/7 Monitoring, Support & Maintenance Program
- 24/7 Equipment Monitoring w/ Phone Alerts
- Monthly software and Security Updates
- Toll-free Support Desk 6AM – 6PM PST
- Support Desk Available 365 Days/Year
- 1st Year Platinum Support
- Provided No Charge
WashMAX Remote Management & Marketing
- 24/7 Uptime Monitoring w/ Phone Alerts
- Remote Management Reports & Accounting
- Multi-site Fleet, Gift, Loyalty & Discount Programs
- All Marketing Programs Day + Time Sensitive 1st Year WashMAX Subscription Provided No Charge
- Windows Embedded POS Ready 2009
- 15” multi-touch regradable touch screen from 3M
- 1500nit LED backlit transective display
- Custom wrap to augment your site branding
- 100% Stainless Steel Enclosure
- Secure EMV Lvl 2 Credit/Debit Card Processing
- POS Interface for code sales at Pump & inside Store
- High speed thermal printer with programmable receipt messages
- ContactLess Near Field Communication Receiver
- 3 outdoor-rated 10W speakers for stereo sound/intercom
- 100 BaseT Ethernet port with lightening suppression
- 3rd Party Certified PCI Compliant credit and gift card acceptance
- Post sale advertisement (“Escrow Video”)
- Wash menu function to show what each wash includes
- Optioning sales feature allows for the sale of up to two Extra Services
- Locking System with optional security alarm
- Industry-leading customer loyalty programs
- Multi-site fleet account programs
- Remote Uptime Management monitor with error code notification through text or email message
- Discount Codes—scheduled promotions that discount one or more wash packages by time of day or day of year.
- RFID Reader for monthly and annual WashPass © programs.
- Loss Traffic Control System - Express Tunnel Automation
- Gate Controller with interfaces to most tunnel controllers